Shipping Information

FOR ALL UNITS “SHIPPED IN” FOR REPAIRS:

THEY MUST BE SHIPPED IN THE ORIGINAL CARTON UNLESS YOU ARE COMING IN TO PICK UP THE UNIT AT COMPLETION OF SERVICE. 

For units covered by the manufacturer’s warranty, we must have a copy of the bill of sale. This can be enclosed with the unit or emailed to us.

For units not covered by warranty, our estimate charge is our minimum labor charge (which is applied fully toward the repair).

Please call or e-mail with any specific questions.

AGAIN – ALL UNITS MUST BE SHIPPED IN THE ORIGINAL CARTON UNLESS YOU ARE COMING IN TO PICK UP THE UNIT AT COMPLETION OF SERVICE!

Complete the “Service Information Form“. Enclose a copy with the unit. Keep a copy for your records.

• Package the unit VERY CAREFULLY IN ITS ORIGINAL CARTON WITH ITS ORIGINAL PACKING MATERIAL. Insure it for full value.
• Do NOT use packing peanuts. The dust can damage the electronics, create shorts, and cause additional failure within the unit.
• If the unit is not covered by warranty, please enclose a check for the estimated charge or we can call you to collect credit card information, no need to fill out the credit card info at the bottom of the form.